Summary of I.T. Expertise
In order to keep this consultant profile as brief as possible, only certain key areas have been shown here; please don’t hesitate to contact the office with your specific requirements.
Hardware
Servers, Desktops and Notebooks
- Build, Installation, Configuration and Upgrading for Generic x86 Based Hardware
- Build, Installation, Configuration and Upgrading of Hewlett Packard Hardware
Networking
- Design & Implementation of Small & Medium Size Networks
- Installation & Configuration of Cisco & 3Com Routers & Managed Switches
Software – Operating Systems
Desktop Operating Systems
- Microsoft Windows 3.11, 95, 98, NT, 2000, XP, Vista, 7 ,8
- IBM OS/2 3.0
Server Operating Systems
- Novell Netware 3.1 (now somewhat rusty!)
- Microsoft Windows NT 3.51, N 4.0, Windows 2000, Windows 2003 & Windows 2008
- Installation, Configuration & Maintenance
- Active Directory Design & Implementation (inc. Disaster Recovery)
- Policy Implementation & Enforcement (using GPOs)
- Clustering / Load Balancing
- Remote Installation Services (“RIS”)
- Multi-Site & Multi-Country Configurations
- Windows Deployment Services (“WDS”)
- Microsoft Windows Small Business Server (SBS) 4.0, 4.5, 2000 & 2003 & 2003 R2 and 2008 (inc. Exchange, SharePoint Services, ISA Server, SQL Server, Shared Fax, etc) – Over 150 installations successfully completed!
- FreeBSD / NetBSD / OpenBSD
- RedHat, CentOS & Debian Linux
Software – Applications
Microsoft Office 2007 Professional (Office Suite)
- Access
- Excel
- Frontpage
- InfoPath
- OneNote
- Outlook
- Powerpoint
- Publisher
- Visio
- Word
I.T. Management Packages
- Kaseya I.T. Management Suite
- GFI RemoteMAX
- Microsoft Operations Manager
Helpdesk Packages
- Action Request System (“Remedy”)
- Vantive Helpdesk
- Kayako SupportSuite
Remote Support Packages
- PC Duo
- VNC (Tight, Real & Ultra)
- DameWare Mini Remote Control
- Timbuktu Pro
- Remote Desktop (RDP)
Anti-Virus
- Symantec Endpoint Protection
- McAfee Total Virus Defence
Deployment Utilities
- Symantec Ghost
- Symantec System Recovery
- PowerQuest DriveImage
- Acronis TrueImage
- Windows Deployment Services (WDS)
Creative Packages
- Macromedia DreamWeaver
- Macromedia Fireworks
- Adobe Flash
- Adobe Photoshop
Customer Relationship Management (CRM)
- FrontRange GoldMine
- SageSoft ACT! (Limited Exposure)
- Microsoft CRM v1.2 – Server installation and client deployment.
- Microsoft CRM v3.0 – Server installation, client deployment and extensive customisation.
- ConnectWise Professional Services Automation (PSA)
Development
Programming Languages
- Visual Basic (Academic)
- Pascal (Academic)
- C / C+ (Academic)
- Bourne Shell Scripting (Intermediate)
- Perl (Basic/Intermediate)
- PHP (Basic/Intermediate)
Applications and Services
UNIX System Administration (inc. Linux, NetBSD & OpenBSD)
- General System Administration
- User & File System Administration
- Kernel Configuration
HTTP (“Web”) and FTP Servers
- Apache / Apache Ben-SSL
- Internet Information Server (“IIS”)
- of Washington (WUFTP)
- ProFTPd
Portal / Content Management Systems
- Mambo / Joomla / WordPress
- Microsoft SharePoint Portal Server 2003
- Microsoft Office SharePoint Server 2007
eCommerce Engines
- Interchange / eDatCat / Actinic / OScommerce / ZenCart
Electronic Mail (Servers)
- Microsoft Exchange 5.5 to 2007
- Installation and System Administration
- Migration & Admin Tools for the Above (i.e. ‘exmerge’, ‘isinteg’, ‘eseutil’, etc)
- Disaster Recovery
- Outlook Web Access (OWA)
- Sendmail (*IX SMTP daemon)
- Various POP3/IMAP Servers
TCP/IP Services
- DNS
- SMTP
- DHCP
- WINS
Security
Security Issues
- Dealing with Unauthorised Access
- Dealing with Denial of Service Attacks
- Packet Filtering Firewalls
- Access Control Policies
Firewalls & Proxy Servers
- Squid & Associated Reporting Tools
- Microsoft Proxy Server 2.0 / SOCKS Proxies
- Microsoft Internet Security & Acceleration Server (aka “ISA Server”) 2000 / 2004
- Installation & Configuration of Cisco PIX, Cisco Modular Routers & Symantec Firewalls
Other Information
- Through my current employer, I am actively involved in the alpha and/or beta testing programmes for various Microsoft products.
- I was the co-organiser of the Kent Small Business Specialists Partner Group – a group ran by and for IT professionals across Kent.