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Experience with I.T. Systems

Summary of I.T. Expertise

In order to keep this consultant profile as brief as possible, only certain key areas have been shown here; please don’t hesitate to contact the office with your specific requirements.

Hardware

Servers, Desktops and Notebooks

  • Build, Installation, Configuration and Upgrading for Generic x86 Based Hardware
  • Build, Installation, Configuration and Upgrading of Hewlett Packard Hardware

Networking

  • Design & Implementation of Small & Medium Size Networks
  • Installation & Configuration of Cisco & 3Com Routers & Managed Switches

Software – Operating Systems

Desktop Operating Systems

  • Microsoft Windows 3.11, 95, 98, NT, 2000, XP, Vista, 7 ,8
  • IBM OS/2 3.0

Server Operating Systems

  • Novell Netware 3.1 (now somewhat rusty!)
  • Microsoft Windows NT 3.51, N 4.0, Windows 2000, Windows 2003 & Windows 2008
    • Installation, Configuration & Maintenance
    • Active Directory Design & Implementation (inc. Disaster Recovery)
    • Policy Implementation & Enforcement (using GPOs)
    • Clustering / Load Balancing
    • Remote Installation Services (“RIS”)
    • Multi-Site & Multi-Country Configurations
    • Windows Deployment Services (“WDS”)
  • Microsoft Windows Small Business Server (SBS) 4.0, 4.5, 2000 & 2003 & 2003 R2 and 2008 (inc. Exchange, SharePoint Services, ISA Server, SQL Server, Shared Fax, etc) – Over 150 installations successfully completed!
  • FreeBSD / NetBSD / OpenBSD
  • RedHat, CentOS & Debian Linux

Software – Applications

Microsoft Office 2007 Professional (Office Suite)

  • Access
  • Excel
  • Frontpage
  • InfoPath
  • OneNote
  • Outlook
  • Powerpoint
  • Publisher
  • Visio
  • Word

I.T. Management Packages

  • Kaseya I.T. Management Suite
  • GFI RemoteMAX
  • Microsoft Operations Manager

Helpdesk Packages

  • Action Request System (“Remedy”)
  • Vantive Helpdesk
  • Kayako SupportSuite

Remote Support Packages

  • PC Duo
  • VNC (Tight, Real & Ultra)
  • DameWare Mini Remote Control
  • Timbuktu Pro
  • Remote Desktop (RDP)

Anti-Virus

  • Symantec Endpoint Protection
  • McAfee Total Virus Defence

Deployment Utilities

  • Symantec Ghost
  • Symantec System Recovery
  • PowerQuest DriveImage
  • Acronis TrueImage
  • Windows Deployment Services (WDS)

Creative Packages

  • Macromedia DreamWeaver
  • Macromedia Fireworks
  • Adobe Flash
  • Adobe Photoshop

Customer Relationship Management (CRM)

  • FrontRange GoldMine
  • SageSoft ACT! (Limited Exposure)
  • Microsoft CRM v1.2 – Server installation and client deployment.
  • Microsoft CRM v3.0 – Server installation, client deployment and extensive customisation.
  • ConnectWise Professional Services Automation (PSA)

Development

Programming Languages

  • Visual Basic (Academic)
  • Pascal (Academic)
  • C / C+ (Academic)
  • Bourne Shell Scripting (Intermediate)
  • Perl (Basic/Intermediate)
  • PHP (Basic/Intermediate)

Applications and Services

UNIX System Administration (inc. Linux, NetBSD & OpenBSD)

  • General System Administration
  • User & File System Administration
  • Kernel Configuration

HTTP (“Web”) and FTP Servers

  • Apache / Apache Ben-SSL
  • Internet Information Server (“IIS”)
  • of Washington (WUFTP)
  • ProFTPd

Portal / Content Management Systems

  • Mambo / Joomla / WordPress
  • Microsoft SharePoint Portal Server 2003
  • Microsoft Office SharePoint Server 2007

eCommerce Engines

  • Interchange / eDatCat / Actinic / OScommerce / ZenCart

Electronic Mail (Servers)

  • Microsoft Exchange 5.5 to 2007
    • Installation and System Administration
    • Migration & Admin Tools for the Above (i.e. ‘exmerge’, ‘isinteg’, ‘eseutil’, etc)
    • Disaster Recovery
    • Outlook Web Access (OWA)
  • Sendmail (*IX SMTP daemon)
  • Various POP3/IMAP Servers

TCP/IP Services

  • DNS
  • SMTP
  • DHCP
  • WINS

Security

Security Issues

  • Dealing with Unauthorised Access
  • Dealing with Denial of Service Attacks
  • Packet Filtering Firewalls
  • Access Control Policies

Firewalls & Proxy Servers

  • Squid & Associated Reporting Tools
  • Microsoft Proxy Server 2.0 / SOCKS Proxies
  • Microsoft Internet Security & Acceleration Server (aka “ISA Server”) 2000 / 2004
  • Installation & Configuration of Cisco PIX, Cisco Modular Routers & Symantec Firewalls

Other Information

  • Through my current employer, I am actively involved in the alpha and/or beta testing programmes for various Microsoft products.
  • I was the co-organiser of the Kent Small Business Specialists Partner Group – a group ran by and for IT professionals across Kent.