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Curriculum Vitae

Summary of I.T. Expertise

In order to keep this consultant profile as brief as possible, only certain key areas have been shown here; please don’t hesitate to contact the office with your specific requirements.

Hardware

Servers, Desktops and Notebooks

  • Build, Installation, Configuration and Upgrading for Generic x86 Based Hardware
  • Build, Installation, Configuration and Upgrading of Hewlett Packard Hardware

Networking

  • Design & Implementation of Small & Medium Size Networks
  • Installation & Configuration of Cisco & 3Com Routers & Managed Switches

Software – Operating Systems

Desktop Operating Systems

  • Microsoft Windows 3.11, 95, 98, NT, 2000, XP, Vista, 7 ,8
  • IBM OS/2 3.0

Server Operating Systems

  • Novell Netware 3.1 (now somewhat rusty!)
  • Microsoft Windows NT 3.51, N 4.0, Windows 2000, Windows 2003 & Windows 2008
    • Installation, Configuration & Maintenance
    • Active Directory Design & Implementation (inc. Disaster Recovery)
    • Policy Implementation & Enforcement (using GPOs)
    • Clustering / Load Balancing
    • Remote Installation Services (“RIS”)
    • Multi-Site & Multi-Country Configurations
    • Windows Deployment Services (“WDS”)
  • Microsoft Windows Small Business Server (SBS) 4.0, 4.5, 2000 & 2003 & 2003 R2 and 2008 (inc. Exchange, SharePoint Services, ISA Server, SQL Server, Shared Fax, etc) – Over 150 installations successfully completed!
  • FreeBSD / NetBSD / OpenBSD
  • RedHat, CentOS & Debian Linux

Software – Applications

Microsoft Office 2007 Professional (Office Suite)

  • Access
  • Excel
  • Frontpage
  • InfoPath
  • OneNote
  • Outlook
  • Powerpoint
  • Publisher
  • Visio
  • Word

I.T. Management Packages

  • Kaseya I.T. Management Suite
  • GFI RemoteMAX
  • Microsoft Operations Manager

Helpdesk Packages

  • Action Request System (“Remedy”)
  • Vantive Helpdesk
  • Kayako SupportSuite

Remote Support Packages

  • PC Duo
  • VNC (Tight, Real & Ultra)
  • DameWare Mini Remote Control
  • Timbuktu Pro
  • Remote Desktop (RDP)

Anti-Virus

  • Symantec Endpoint Protection
  • McAfee Total Virus Defence

Deployment Utilities

  • Symantec Ghost
  • Symantec System Recovery
  • PowerQuest DriveImage
  • Acronis TrueImage
  • Windows Deployment Services (WDS)

Creative Packages

  • Macromedia DreamWeaver
  • Macromedia Fireworks
  • Adobe Flash
  • Adobe Photoshop

Customer Relationship Management (CRM)

  • FrontRange GoldMine
  • SageSoft ACT! (Limited Exposure)
  • Microsoft CRM v1.2 – Server installation and client deployment.
  • Microsoft CRM v3.0 – Server installation, client deployment and extensive customisation.
  • ConnectWise Professional Services Automation (PSA)

Development

Programming Languages

  • Visual Basic (Academic)
  • Pascal (Academic)
  • C / C+ (Academic)
  • Bourne Shell Scripting (Intermediate)
  • Perl (Basic/Intermediate)
  • PHP (Basic/Intermediate)

Applications and Services

UNIX System Administration (inc. Linux, NetBSD & OpenBSD)

  • General System Administration
  • User & File System Administration
  • Kernel Configuration

HTTP (“Web”) and FTP Servers

  • Apache / Apache Ben-SSL
  • Internet Information Server (“IIS”)
  • of Washington (WUFTP)
  • ProFTPd

Portal / Content Management Systems

  • Mambo / Joomla / WordPress
  • Microsoft SharePoint Portal Server 2003
  • Microsoft Office SharePoint Server 2007

eCommerce Engines

  • Interchange / eDatCat / Actinic / OScommerce / ZenCart

Electronic Mail (Servers)

  • Microsoft Exchange 5.5 to 2007
    • Installation and System Administration
    • Migration & Admin Tools for the Above (i.e. ‘exmerge’, ‘isinteg’, ‘eseutil’, etc)
    • Disaster Recovery
    • Outlook Web Access (OWA)
  • Sendmail (*IX SMTP daemon)
  • Various POP3/IMAP Servers

TCP/IP Services

  • DNS
  • SMTP
  • DHCP
  • WINS

Security

Security Issues

  • Dealing with Unauthorised Access
  • Dealing with Denial of Service Attacks
  • Packet Filtering Firewalls
  • Access Control Policies

Firewalls & Proxy Servers

  • Squid & Associated Reporting Tools
  • Microsoft Proxy Server 2.0 / SOCKS Proxies
  • Microsoft Internet Security & Acceleration Server (aka “ISA Server”) 2000 / 2004
  • Installation & Configuration of Cisco PIX, Cisco Modular Routers & Symantec Firewalls

Other Information

  • Through my current employer, I am actively involved in the alpha and/or beta testing programmes for various Microsoft products.
  • I was the co-organiser of the Kent Small Business Specialists Partner Group – a group ran by and for IT professionals across Kent.
 

Testimonials

The initial assessment carried out showed that we were extremely vulnerable due to updates not being applied – You could say that ‘ignorance is bliss’. Now after about a year, the biggest difference we have noticed is the proactive support we are receiving, with problems sorted out before we even know we have them. All the features of our system have now been activated. For example, remote access, which I found most useful on a recent trip to China and Malaysia. I can definitely recommend the service – you definitely see what you are getting for your money, and you can sleep at night knowing you are busy working behind the scenes.. You are nice to do business with! — Shaun Loader, Technical Project Manager

Brown Europe Ltd

The initial assessment carried out showed that we were extremely vulnerable due to updates not being applied – You could say that ‘ignorance is bliss’. Now after about a year, the biggest difference we have noticed is the proactive support we are receiving, with problems sorted out before we even know we have them. All the features of our system have now been activated. For example, remote access, which I found most useful on a recent trip to China and Malaysia. I can definitely recommend the service – you definitely see what you are getting for your money, and you can sleep at night knowing you are busy working behind the scenes.. You are nice to do business with!
— Shaun Loader, Technical Project Manager
We needed to stabilise the I,T. situation, having expanded rapidly over the past 18 months. This is one of the biggest elements of our business and it was taking up to at least 15-20% of my time. Now I am able to leave it in the capable hands of Adrian, which has freed up a lot of my time so I can focus on the strategy of the company, rather than fire fighting I.T. problems My employees now feel a lot more confident and this has increased their productivity. A key fact in I.T. is trust and reliability and one of the biggest issues is meeting expectations – that has been done 100% — Richard Smith, Managing Director,

Travel Insurance Facilities plc

We needed to stabilise the I,T. situation, having expanded rapidly over the past 18 months. This is one of the biggest elements of our business and it was taking up to at least 15-20% of my time. Now I am able to leave it in the capable hands of Adrian, which has freed up a lot of my time so I can focus on the strategy of the company, rather than fire fighting I.T. problems My employees now feel a lot more confident and this has increased their productivity. A key fact in I.T. is trust and reliability and one of the biggest issues is meeting expectations – that has been done 100%
— Richard Smith, Managing Director,
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Work Experience

Executive Summary

Adrian is an excellent all-round I.T. specialist, however he particularly excels with server infrastructure and applications based projects.  He has extensive experience in deploying and supporting solutions based around:

·       Microsoft Windows Server

·       Microsoft SQL Server

·       Microsoft SharePoint

·       Microsoft Exchange

He is equally comfortable with being involved either “hands on” or strictly from a planning and project management perspective and has worked well with micro businesses ranging up to large multi-national operations.  Versatile, easy-to-work-with and technically brilliant (if perhaps somewhat immodest), Adrian is an excellent addition to any project’s resources.

Key Demographic Information

  • British Citizen with Full Current Passport
  • Full and Current Driving License with Own Transportation
  • Regularly Enhanced CRB Checked
  • Previously “BC” (now known as “BPSS”) Checked

Qualifications and Professional Certifications

  • Bus. & Tech. Educational Council (BTEC) Nat’l Diploma in Computer Studies
  • Nine General Certificates of Secondary Education (GCSE ‘O’ Level)
  • Three Qualifications from the Royal Society of Arts
  • Microsoft Certified Professional (“MCP”) Certified (x3)
  • Microsoft Certified Technology Specialist (“MCTS”) – Charter Member
  • Cisco Sales Associate (“CSA”) Certified

Work Experience